02. Jul 2026 | Press releases
Study by CANCOM and ServiceNow: Mid-Sized Companies Are Using AI Productively—But Integration, Security, and Governance Are Hindering Scaling
CANCOM, in collaboration with ServiceNow, has published the study “AI Between Vision and Implementation – How Mid-Sized Companies Make the Transition from Pilot Projects to Broad Implementation.” The survey, conducted by the analyst firm techconsult, shows that artificial intelligence (AI) has become a strategic priority for German mid-sized companies and is already being used productively.

