18. May 2022 · Awards, Corporate News

ISG reserach: CANCOM among leading providers of Digital Healthcare Services

  • CANCOM's digitalization solutions and services for the healthcare sector have once again been singled out as leaders in the recently published ISG market research "Digital Healthcare Services"
  • According to the study, CANCOM covers a seamless spectrum of platforms for the digitalization of healthcare facilities
  • At the DMEA, Europe’s leading digital health exhibition in Berlin, CANCOM presented its digital healthcare solutions to professional audience

As a long-standing partner to the healthcare sector, CANCOM has a custom-fit, seamless range of digitalization solutions, platforms and services for both healthcare providers and payers. This was confirmed by the market research company ISG (Information Services Group) in its latest market report. CANCOM holds a strong competitive position in both the "Provider Digital Transformation Services" and "Payer Digital Transformation Services" categories.

Due to many different approaches to digitalization in the German healthcare system, institutions such as hospitals, nursing homes and rehabilitation facilities, as well as payers such as statutory health insurance funds and private health insurers rely on a broad IT services portfolio. The starting points are manifold, for example by automating analog processes or by better networking of staff, patients and medical care centers. At the same time, the healthcare sector in Germany is one of the most legally regulated industries of all. When choosing the right digitization partner, in-depth industry knowledge and the associated consulting expertise are decisive factors.

CANCOM among the top providers of digital transformation services for healthcare providers and payers

According to the latest Provider Lens StudyTM "Healthcare Digital Services 2021" by technology research company ISG, hybrid IT service provider CANCOM meets all these requirements. In the ranking of IT supplier for "Provider Digital Transformation Services" and "Payer Digital Transformation Services", CANCOM occupies top positions in both cases.

"With its range of solutions and services for the healthcare sector, including extensive in-house resources, managed services, and XaaS, CANCOM covers a seamless spectrum of platforms for digitization. Examples include collaboration, patient contact centers, analytics & reporting, and innovative robotic process automation," say the ISG analysts, explaining CANCOM's excellent position in the German market. CANCOM's service portfolio covers the entire range of business solutions and managed services such as cloud computing, analytics, enterprise mobility, IT security, hosting or as-a-service offerings.

"In addition, the IT service provider can boast numerous customers in the healthcare sector, including nationwide hospital chains and health insurance companies," emphasize the experts. "The IT company is represented in Germany by numerous experts for the healthcare sector, so that digitization projects of any size and complexity can be implemented." Customers also benefit from strong partnerships, such as with Apple, Microsoft, Dell, NetApp, Fortinet, Cisco and HPE, among others. This enables CANCOM to offer powerful, versatile and individual solutions, concludes ISG. And healthcare facilities that work with highly sensitive personal data do not have to worry about IT security either, according to the study: "CANCOM provides its services from Germany, operates its own Security Operations Centers here in Germany, and is thus also a high-performance provider in the area of IT security."

"Consuming instead of installing" - CANCOM at the DMEA healthcare trade fair in Berlin.

From April 26 to 28, 2022, digitalization managers in the healthcare sector were able to get a first-hand impression of CANCOM's digital healthcare solutions at the DMEA in Berlin. At the leading trade fair for digital healthcare, CANCOM, together with Cisco and Apple, presented the path to the hospital of the future. According to the motto "Consuming instead of installing", CANCOM's experts showed how hospitals, rehabilitation and care facilities can implement a scalable IT infrastructure quickly and flexibly - without high investment costs. In addition, trade fair visitors were able to find out about suitable as-a-service models tailored to the healthcare sector or managed services packages that provide relief in day-to-day operations.

About the ISG Leader Award
The ISG Provider Lens™ quadrants are created based on a scoring matrix and include four fields into which providers are categorized: Leader, Product & Market Challenger, and Contender. The providers classified as Leaders, like CANCOM, have a highly attractive product and service offering as well as a distinctly strong market and competitive position, and therefore meet all the requirements for successful market development. They are to be regarded as strategic pacesetters and opinion leaders. They are also a guarantee of innovative strength and stability.


As a Digital Transformation Partner, CANCOM accompanies organizations into the digital future. We support our customers to simplify complex enterprise IT and increase their business success through the implementation of modern technology. In order to comprehensively meet the IT needs of companies, organizations, and the public sector, CANCOM delivers tailor-made IT end to end from a single source.

The CANCOM Group’s range of IT solutions includes consulting, implementation, services, and the operation of IT systems. Customers benefit from the extensive expertise as well as a holistic and innovative portfolio that covers the IT requirements that are necessary for a successful digital transformation. As a hybrid IT integrator and service provider, we provide an integrated range of services and solutions including business solutions and managed services, such as cloud computing, analytics, enterprise mobility, IT security, hosting, and as-a-service offerings.

With around 4,000 employees worldwide, the internationally active CANCOM Group and its efficient partner network ensure market presence and customer proximity with locations in Germany, Austria, Switzerland, Belgium and Slovakia. The CANCOM Group is led by Rüdiger Rath (CEO) and Thomas Stark (CFO). The company is headquartered in Munich. CANCOM has an annual turnover of around 1.3 billion euros (consolidated revenue 2021). The parent company, CANCOM SE, is listed on the TecDAX and SDAX of the Frankfurt Stock Exchange (ISIN DE0005419105).