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18. May 2022 | Awards, Corporate News

ISG reserach: CANCOM among leading providers of Digital Healthcare Services

  • CANCOM’s digitalization solutions and services for the healthcare sector have once again been singled out as leaders in the recently published ISG market research “Digital Healthcare Services”
  • According to the study, CANCOM covers a seamless spectrum of platforms for the digitalization of healthcare facilities
  • At the DMEA, Europe’s leading digital health exhibition in Berlin, CANCOM presented its digital healthcare solutions to professional audience

As a long-standing partner to the healthcare sector, CANCOM has a custom-fit, seamless range of digitalization solutions, platforms and services for both healthcare providers and payers. This was confirmed by the market research company ISG (Information Services Group) in its latest market report. CANCOM holds a strong competitive position in both the “Provider Digital Transformation Services” and “Payer Digital Transformation Services” categories.

Due to many different approaches to digitalization in the German healthcare system, institutions such as hospitals, nursing homes and rehabilitation facilities, as well as payers such as statutory health insurance funds and private health insurers rely on a broad IT services portfolio. The starting points are manifold, for example by automating analog processes or by better networking of staff, patients and medical care centers. At the same time, the healthcare sector in Germany is one of the most legally regulated industries of all. When choosing the right digitization partner, in-depth industry knowledge and the associated consulting expertise are decisive factors.

CANCOM among the top providers of digital transformation services for healthcare providers and payers

According to the latest Provider Lens StudyTM “Healthcare Digital Services 2021” by technology research company ISG, hybrid IT service provider CANCOM meets all these requirements. In the ranking of IT supplier for “Provider Digital Transformation Services” and “Payer Digital Transformation Services”, CANCOM occupies top positions in both cases.

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“With its range of solutions and services for the healthcare sector, including extensive in-house resources, managed services, and XaaS, CANCOM covers a seamless spectrum of platforms for digitization. Examples include collaboration, patient contact centers, analytics & reporting, and innovative robotic process automation,” say the ISG analysts, explaining CANCOM’s excellent position in the German market. CANCOM’s service portfolio covers the entire range of business solutions and managed services such as cloud computing, analytics, enterprise mobility, IT security, hosting or as-a-service offerings.

“In addition, the IT service provider can boast numerous customers in the healthcare sector, including nationwide hospital chains and health insurance companies,” emphasize the experts. “The IT company is represented in Germany by numerous experts for the healthcare sector, so that digitization projects of any size and complexity can be implemented.” Customers also benefit from strong partnerships, such as with Apple, Microsoft, Dell, NetApp, Fortinet, Cisco and HPE, among others. This enables CANCOM to offer powerful, versatile and individual solutions, concludes ISG. And healthcare facilities that work with highly sensitive personal data do not have to worry about IT security either, according to the study: “CANCOM provides its services from Germany, operates its own Security Operations Centers here in Germany, and is thus also a high-performance provider in the area of IT security.”

About the ISG Leader Award

The ISG Provider Lens™ quadrants are created based on a scoring matrix and include four fields into which providers are categorized: Leader, Product & Market Challenger, and Contender. The providers classified as Leaders, like CANCOM, have a highly attractive product and service offering as well as a distinctly strong market and competitive position, and therefore meet all the requirements for successful market development. They are to be regarded as strategic pacesetters and opinion leaders. They are also a guarantee of innovative strength and stability.

About CANCOM

As a leading Digital Business Provider, CANCOM leads companies, organizations and the public sector into the digital future. The range of services and solutions includes classic system house IT solutions as well as data-based digital solutions, managed services and cloud services. We accompany the digital evolution of our customers with passion and technology and support them in reducing the complexity of their IT and developing new business models. We offer a holistic portfolio for all IT and business requirements.

The CANCOM Group’s offering comprises innovative solutions in the areas of Artificial Intelligence, Security & Network, Datacenter & Cloud, IoT Solutions and Modern Workplace and includes services for the entire IT lifecycle – from the provision of IT infrastructures, planning and integration, to support, managed services and XaaS. Customers benefit from the extensive expertise with which their diverse requirements are translated into concrete industry-specific IT solutions to significantly promote their business success.

The more than 5,600 employees of the internationally active CANCOM Group with around 80 locations in the DACH region, Belgium, Slovakia, Romania and the Czech Republic as well as an efficient partner network ensure market presence and customer proximity. The CANCOM Group is managed by RĂĽdiger Rath (CEO), Jochen Borenich (CSO) and Thomas Stark (CFO). The company is headquartered in Munich. CANCOM generated annual revenue of around 1.5 billion euros in 2023. The Group parent company CANCOM SE is listed on the Frankfurt Stock Exchange in the TecDAX and SDAX (ISIN DE0005419105).