19. March 2021 · Awards, Corporate News

CANCOM leading the market in healthcare digital services

  • IT service provider with top position in digital transformation services for clinics and hospitals as well as healthcare payers
  • CANCOM with strong footprint in German healthcare market
  • ISG highlights broad range of managed services and digitization platforms

CANCOM achieves a top ranking in the Healthcare Digital Services sector in a recent study by market research company ISG. According to a market comparison, CANCOM is the leader in Provider Digital Transformation Services and Payer Digital Transformation Services in its competitive environment. ISG particularly highlights the expertise in the healthcare sector, the seamless spectrum of platforms for digitalization, and the available range of managed services.

As in many other industries, the pandemic is driving the progress of digitization in healthcare. Efficiency and cost pressures at facilities are driving demand for digital transformation services. In a comprehensive market study, the market research company ISG has now identified and evaluated particularly relevant providers of Digital Transformation Services in the healthcare sector in Germany: CANCOM is classified as a leader. "CANCOM is developing dynamically and has developed a strong footprint in the German healthcare market," ISG sums up in the market comparison.

Strong footprint in the German healthcare market

With its comprehensive IT offering, CANCOM covers all the requirements of digital transformation in the healthcare industry. According to the study, the IT service provider impresses in the market environment with digital transformation services for healthcare providers such as hospitals. "In the German market for provider digital transformation services, CANCOM can boast numerous customers. In addition, the number of customers is growing strongly. Another indicator of CANCOM's position in the German healthcare market is the large number of references; particularly with regard to hospital chains operating nationwide, CANCOM can boast prestigious names," says the market research firm. But CANCOM also leads the competition in digital transformation services for payers, i.e., statutory health insurance funds and private health insurers.

CANCOM also has its own team of experts for Healthcare Solutions & Services, who specialize in the needs and requirements of healthcare institutions. "CANCOM is represented in Germany by numerous experts for the healthcare sector, which means that even extensive digitization projects can be implemented," ISG assesses.

"With our IT offering and our healthcare experts, we already cover the entire IT and digitization needs of healthcare facilities. In addition, we will continuously expand our benefits and services for new fields of application," says Werner Schwarz, Vice President Corporate Strategy & Innovation.

Broad range of services for the healthcare industry

ISG particularly emphasizes the diversity of CANCOM's portfolio for the healthcare sector. On the one hand, for example, CANCOM offers a seamless portfolio of managed services. "This is particularly interesting for healthcare providers who don't have the expertise or resources to run their own operations." On the other hand, CANCOM is able to "cover a seamless spectrum of platforms for digitization as part of its service offering, for example Patient Contact Centers and Analytics & Reporting, but also innovative Robotic Process Automation" ISG added.


As a Digital Transformation Partner, CANCOM accompanies organizations into the digital future. We support our customers to simplify complex enterprise IT and increase their business success through the implementation of modern technology. In order to comprehensively meet the IT needs of companies, organizations, and the public sector, CANCOM delivers tailor-made IT end to end from a single source.

The CANCOM Group’s range of IT solutions includes consulting, implementation, services, and the operation of IT systems. Customers benefit from the extensive expertise as well as a holistic and innovative portfolio that covers the IT requirements that are necessary for a successful digital transformation. As a hybrid IT integrator and service provider, we provide an integrated range of services and solutions including business solutions and managed services, such as cloud computing, analytics, enterprise mobility, IT security, hosting, and as-a-service offerings.

With around 4,000 employees worldwide, the internationally active CANCOM Group and its efficient partner network ensure market presence and customer proximity with locations in Germany, Austria, Switzerland, Belgium and Slovakia. The CANCOM Group is led by Rüdiger Rath (CEO) and Thomas Stark (CFO). The company is headquartered in Munich. CANCOM has an annual turnover of around 1.3 billion euros (consolidated revenue 2021). The parent company, CANCOM SE, is listed on the TecDAX and SDAX of the Frankfurt Stock Exchange (ISIN DE0005419105).