16. Aug 2023 | Awards, Corporate News

CANCOM again occupies top positions in ISG study “Private/Hybrid Cloud – Data Center Services 2023”

  • ISG study ranks CANCOM as a leader in managed services and managed hosting for SMEs in Germany
  • ISG recognizes innovative XaaS portfolio and integrated SOC solutions
  • CANCOM is the first choice for SMEs looking for an attractive hybrid cloud solution, according to ISG

In its recently published Provider LensTM Report “Private/Hybrid Cloud – Data Center Solutions 2023”, the market research institute ISG (Information Service Group) once again ranks CANCOM as the leader in managed services and managed hosting for SMEs in Germany. According to the market research institute, the decisive factors for these rankings include an innovative portfolio of, for example, XaaS offerings and the wide range of managed security services.

A hybrid cloud solution – a mix of private and public cloud – is in great demand among companies. However, medium-sized companies quickly reach their limits with this complex model: they often lack specialist staff, expertise and internal resources. It therefore usually makes sense for them to draw on the expertise and resources of a strong IT partner for the implementation, operation and management of hybrid cloud solutions, which also supplement the hybrid structures with their own cloud infrastructures. The ISG Provider LensTM on the topic of private/hybrid cloud provides companies with an overview of which IT service providers perform particularly well in this regard and thus ensures greater market transparency.

Managed services for SMEs: leading in Germany

“CANCOM is a pioneer in the integration of multi-cloud solutions and a managed services specialist,” explains ISG the assessment of CANCOM as one of the leading managed services providers for SMEs in Germany. “With its impressive and innovative portfolio, CANCOM is the first choice for SMEs looking for an attractive solution.” Specifically, ISG praises CANCOM’s outstanding AHP Cloud administration and management platform, which enables managed services operations – regardless of the data center from which operations are taken. Customers can have their private cloud structures managed either from their own data centers or from CANCOM’s data centers.

CANCOM has also expanded its nearshoring network to offer customers an even wider choice of locations and resources. This allows services to be provided faster and more efficiently, while at the same time reducing costs. ISG cites the development of special interfaces that enable seamless integration of services and resources as another plus. Customers can thus easily manage and exchange their workloads and data without having to worry about complex technical details.

With its innovative marketplace approach, the hybrid IT service provider offers customers an innovative way to obtain, use and manage applications and services from hyperscalers such as AWS, Microsoft and Google directly from the cloud via the CANCOM Cloud Marketplace. In the process, these services can be seamlessly integrated into the CANCOM portfolio to create a comprehensive hybrid cloud solution.

ISG ProviderLens™ Quadrant Report

Managed hosting for medium-sized businesses in Germany

ISG describes CANCOM as an expert in high-security data centers, offering complete operational management of local IT infrastructure on demand – from storage systems to virtualized applications to a comprehensive private cloud. To do this, CANCOM relies on its own first-class, highly secure data centers, which are located exclusively at German sites. This guarantees the highest levels of information security and availability, as evidenced by ISO 27001/27017 and ISAE 3402 certifications.

The market research company also highlights CANCOM’s fully comprehensive managed hosting and managed security services, confirming the guarantee of outstanding availability for the entire system – especially for application management in the data center, site connectivity, and data transmission in the local network. Through close cooperation with leading hardware and software providers, CANCOM is thereby able to provide customized hybrid and multi-cloud solutions. “CANCOM is a reliable provider of managed hosting that has an extensive and appealing offering. Its many years of experience give CANCOM clear competitive advantages,” ISG sums up its assessment of CANCOM.

With a comprehensive range of managed security services, CANCOM also ensures that the IT security needs of medium-sized companies are met, according to ISG. The solutions are based, among other things, on the advanced technologies of leading security expert Fortinet.

ISG ProviderLens™ Quadrant Report

About the ISG Leader Award

The ISG Provider Lens™ quadrants are created based on a scoring matrix and include four fields into which providers are categorized: Leader, Product & Market Challenger, and Contender. The providers classified as Leaders, like CANCOM, have a highly attractive product and service offering as well as a distinctly strong market and competitive position, and therefore meet all the requirements for successful market development. They are to be regarded as strategic pacesetters and opinion leaders. They are also a guarantee of innovative strength and stability.


As a leading Hybrid IT Service Provider, CANCOM accompanies organizations into the digital future. We support our customers to simplify complex enterprise IT and increase their business success through the implementation of modern technology. In order to comprehensively meet the IT needs of companies, organizations, and the public sector, CANCOM delivers tailor-made IT end to end from a single source. 

The CANCOM Group’s range of IT solutions includes consulting, implementation, services, and the operation of IT systems. Customers benefit from the extensive expertise as well as a holistic and innovative portfolio that covers the IT requirements that are necessary for a successful digital transformation. As a hybrid IT integrator and service provider, we provide an integrated range of services and solutions including business solutions and managed services, such as cloud computing, analytics, enterprise mobility, IT security, hosting, and as-a-service offerings. 

The more than 5,600 employees of the internationally active CANCOM Group, with around 80 locations in the DACH region, Belgium, Slovakia, Romania and the Czech Republic, as well as an efficient partner network, ensure market presence and customer proximity. The CANCOM Group is managed by Ruediger Rath (CEO), Jochen Borenich (CSO) and Thomas Stark (CFO). The company’s headquarters are in Munich. CANCOM generated annual revenues of around €1.5 billion in 2023. The Group parent company CANCOM SE is listed on the Frankfurt Stock Exchange in the TecDAX and SDAX (ISIN DE0005419105).